News

Why we’re glad to be doing business with Loisirs family – 20 years after their last order

The last time we took an order from the Loisirs family from Bénouville was almost 20 years ago, but the enduring quality and service we provide has helped us to re-establish our links with this valuable French customer.

It was back in the 1990s that we first started to do business with Antoinne and Pascale, a husband and wife duo who lovingly operated the Valero Loisirs caravan park and then switched their focus to specialise in tents and camping.

But now that the family business is being overseen by their son, Valentin, he is keen to reignite their passion for holiday homes - and recently got in touch with us to see if we could help him fulfil those aspirations.

So, you can imagine how pleased we were to welcome Valentin to the UK when he came on a recent fact-finding mission from France and promptly ordered two new luxury holiday homes.

Director Paul Coombs explained: “It may have been more than 20 years since Valentin’s father Antoinne and his mother Pascale came to do business with us, but it was really pleasing that they remembered the quality and service we provided.

“Obviously, our product portfolio has come a long way since then, and there are now a lot more modern luxury appliances and features included in our homes, but it was great to know how much they valued our personal touch.

“When I first started working here 23 years ago, I remember doing business with the Loisirs and it’s great to be doing so again.

“They run a really nice family business and it’s great to know they trust us to provide exactly what they need. Hopefully, this will be the start of a long-term arrangement as they aim to take their site in a new direction for 2018.”

Having designed two bespoke 32ft x 12ft LuxiHomes for their exquisite site in France, the order is expected to be completed and delivered within the first few months of this year.

With customers now placing orders from Belgium, Holland, Norway and France, our family-run business is proud to now export around 60 per cent of all the holiday homes we make to Europe.

If you want to order a bespoke caravan to your exact needs, please get in touch or call (01482) 210237 to discuss your requirements.